The exciting and innovative SureAssist Mobile App will enhance your experience with SureAssist.
There are several exciting functions, packaged into a very smart future proof app to ensure client service excellence!
• Seamless access to all value-added services including detailed information of the product and benefit entitlement.
• “Real-time” view of your policy schedule
• Additional cover can be requested via the app or a request can be lodged to remove risk items.
• You can include photographs / scanning of license disks to capture relevant data about the vehicle for assessment.
• A built-in panic button to push in case of an emergency. The panic button will send an alert into the call centre to “call you back” and arrange immediate assistance.
• You will be able to lodge a claim on the app for these claim types:
1. Home and Building Content
2. Geyser
3. Motor Theft
4. Motor Accident
5. Glass Damage
6. Personal items (e.g. Jewellery, Cell Phone and Keys.)
7. Damaged or Lost Goods
• The app has a built-in accident manager to assist in capturing all the relevant information at the scene of the incident. This includes capturing third party details through the vehicle licence disk and drivers licence disk scanning functionality, witness details, road conditions, geo-location, photos of the scene and more.
• Vehicle and Motorcycle Pre-inspection – You will be able to take photos of the front, side and back of the vehicle, scan the vehicle license disk to capture the details of the vehicle e.g. make, model and derivative as well as scanning the drivers license disk to decrypt the drivers details. The full pre-inspection detail will be sent through to Unigro via email to assess.
• Home Pre-inspection – You will be able to take photos of your household items, and capture item values. The full pre-inspection detail will be sent through to the Unigros offices via email to assess.
• Secure registration process with One Time Pin sent to your phone.
• You will be able to recommend and refer friends to Unigro.
• An integrated self-service web portal compatible on tablets, laptops and PCs.
• Document Vault - You can capture a photo on any new assets that have been acquired as well as upload the receipt. You can keep a copy of your ID/passport or any other personal documentation.